A Family Business
“Our belief is, that the most important aim is a satisfied client. We want clients to be able
to trust us and that ‘A promise made is a promise kept.’ 90 per cent of our business is
through word of mouth which proves to me that what we are doing is working.
Heritage Windows cover all of Scotland and work very closely with all councils over listed
buildings or homes that are situated within conservation areas. We are proud to be one
of only a few companies who Historic Scotland is happy to recommend.
We are happy to undertake jobs of all sizes – from a small one window installation
to a large commercial installation like our latest achievement of 600 timber Sash & Case
windows installed in the new Quarter-Mile development in Edinburgh.
Our Clients have total peace of mind when placing an order with us, as all our work
is guaranteed. All guarantees are independent insurance backed as we are part of the
fair-trades organisation, assuring clients total peace of mind from start to finish.
Why Choose Windows by Heritage?
Windows by Heritage is not a huge operation where customers can get lost in the system.
Instead our team is focused on ensuring a quality service is delivered in a friendly way.
We have a vested interest in the continued success of Windows by Heritage and
you can be sure we truly care about every job we do and every customer we deal with.
All our products are manufactured here at our factory in Kingston upon Thames. Buying
from Windows by Heritage doesn’t only mean you are supporting local people and
local business, but also gives you the confidence of dealing with a well-established company.
We don’t import cheap windows from abroad – the quality of our products is entirely
our responsibility and within our control.
We have been manufacturing windows since 1978. We like to think we know what we are
doing, and our many happy customers are testament to this.
We pride ourselves on our customer service. 75% of all our business is generated from
referrals and recommendations, so we know how important it is to ensure you are delighted
at every opportunity. The testimonials you see on our website are all genuine and
references are available on request.
Unlike many competitors we do not run a team of commission-based salesmen and
we are not a franchise. We don’t artificially inflate prices only to knock-them down
in order to get a sale. We believe in pricing all our projects fairly and clearly so you
know exactly what you are getting for your money.
Quality without compromise
Woodland believes in sourcing the highest quality materials at every opportunity.
We understand this means we won’t always be the ‘cheapest’ quote you receive,
but it does mean we know we are the best..
Windows by Heritage employs a highly skilled team of craftsmen who share our belief
that quality is at the heart of everything we do. We have a program for apprentices
and trainees to ensure the unique skills required to work to our high standards are
continually being developed and passed on.
All our products are guaranteed for 10 years as standard.